REFUND POLICY

At Dan's Dope Builds, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, we offer a 7-day money-back guarantee on eligible products.

​

Eligibility for Refunds

 

To qualify for a refund, products must be:

In new, unused condition

Returned with all original packaging and accessories

Requested within 7 days of receiving your order

 

How to Request a Refund

 

To initiate a refund, please contact our customer service team at [contact@dansdopebuilds.com]. We will provide you with the return instructions.

 

Refund Process

 

Once we receive the returned product, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.

 

Non-Refundable Items

 

Certain items, such as personalized products, digital downloads, or sale items, are not eligible for a refund.

 

Shipping Costs

 

Refunds do not include shipping fees unless the return is due to a defect or error on our part. Customers are responsible for return shipping costs.

 

Damaged or Defective Products

 

If your product is damaged or defective, please contact us immediately at [949-630-5601] for a full refund or replacement.

 

Exchanges

 

We do not offer exchanges. If you wish to receive a different product, please request a refund and place a new order.

​